Support
General Questions.
Why can’t l increase the strength to more than level 10 during use?
Possible causes include: the hardware of the probe does not fully contact the body. The vagina may be dry, you can use human lubricant to wet the probe, and then insert it for use. The probe wire is damaged, which may be caused by pulling during regular use.
I have an IUD or Mirena Coil - can I use the pelvic muscle trainer?
Yes. The Mirena is plastic so not problems there. An IUD contains copper which is unaffected by the pelvic muscle trainer and SUM so no problems there either.
Can I use my pelvic muscle trainer when I have my period?
There are no problems with this, however if you are at the peak of your period and flow is heavy you may prefer not to. Many users have reported it helps with menstrual cramps too. Here in the office we tend to use it on lighter flow days. Rinse the probe in warm water and towel dry, the probe can be sterilized using a mild sterilizing solution if necessary, do not immerse the connectors at the ends of the leads in water, do not boil (it will cause the plastic to crack).
Can I use it whilst pregnant?
Clinical guidelines advise against using any SUM machines vaginally during pregnancy.
How far do I put the probe in?
The vaginal probe needs to be inserted just 2 inches (5.5 cm) this is the optimum level to stimulate the pelvic floor muscle.
I am to have my level at 40, but on some programmes it drops to 30 why is that?
While the programme goes through its preset routine the pulse width and pulse length varies, when the pulse rate and length increase the level drop so that the intensity does not take you by surprise, the level can again be increased. So if you feel a decrease in intensity increase the level back up to a comfortable level.
How soon after the birth of my baby can I start with my Pelvifine pelvic muscle trainer ULTRA?
Consult with your Midwife or Doctor. Generally women feel happy to start after a successful six week check-up.
I have had pelvic surgery - how soon can I start using my pelvic muscle trainer ULTRA?
Consulting your Doctor or Consultant, every case is different, but the pelvic muscle trainer could help to speed recovery. Stress Incontinence, and prolapse is usually a sign of a weak pelvic floor, so if you have had an operation to help with either of these conditions you will still need to strengthen it. The pelvic muscle trainer is ideal, but check with your Doctor or physiotherapist.
I find it painful inserting the probe.
Use the lubricant, this isn’t supplied just to help make insertion easier, it also helps with the conductivity.
The better conductivity, the more the muscle will be exercised and the more mA’s you’ll be able to achieve.
If you are menopausal you could be suffering from vaginal atrophy, this causes vaginal dryness, thinning of the vaginal membrane and great discomfort.
25If the lubricant does not help, your Doctor can prescribe a course of oestrogen cream, use this for the recommended time, and then re commence using the pelvic muscle trainer. Remember the pelvic floor needs to be exercised, do not be put off by vaginal atrophy, there are easy solutions for all women to overcome this painful condition.
How do I clean my probe?
Simply rinse the insertable part under the tap, keeping the wires dry at all times. Do not boil the probe. It can be wiped with alcohol.
If you want to use the same probe vaginally this is fine, but always clean the probe thoroughly.
How long will the battery last?
If you use the P pelvic muscle trainer daily, it should last about 1 month. You can get replacements from us or at your local supermarket- please choose a quality battery that will not leak. You will know when your battery is low because a battery icon will flash on your pelvic muscle trainer screen.
How long will my probe last?
With normal using, your probe should last between 12-18 months. We recommend you replace it after this time to keep getting the maximum results from your pelvic muscle trainer. We recommend you take care with the leads and wires of the probe don’t bend them in two, or tie them up, this could cause wire damage and stop the probe working effectively. When inserting and removing the probe always hold the base of the probe, not the wires, especially when removing the probe. If you pull the wires instead of the probe base, you can damage the wires. We always offer a range of different probes for all uses.
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